Return policy

Your satisfaction is our priority!

If you have received a defective product, please contact us, within 7 calendar days of receiving your shipment, at the following address: publishing@lilac-llc.com .

If it is determined that the product was indeed defective and we still have the product in stock, we will send you a replacement free of charge. If the product is not available, we will refund the price of the product and the cost you paid for the original shipment of the defective product.

We only accept returns for defective products.